Saturday, January 8, 2011

Tax Software. Quicken Deluxe 2011

Tax Software. I have been a loyal user of Quicken since 1994 and upgraded whenever each new version was released. This is the first time that I have returned the product. One of the features that I use every day is the Cash Flow center in the Planning tab. This has been removed. It is completely incomprehensible to me why they would remove this feature. At a glance, it completely encapsulated my cash flow for the month, both graphically and numerically. Their new "Projected Balances" feature is completely inferior. When I checked out the Quicken forums to find out where it had been hidden, my worst fears were confirmed about its removal. There was discussion about Quicken attempting to simply the product, but I don't understand why they have to remove features for the savvy user. My fear is that this feature is gone for good and I will be stuck with Quicken 2010 until they no longer support it!



Some things have improved with Quicken 2011, some things seem not to work as well as previous versions and things quicken can't couldn't do in the past it still can't do.

Negatives (after a couple of days):
1) If you trade options or anything but the most mundane investment products, forget about tracking them in Quicken. Prior versions couldn't do it and 2011 can't either. I dont' even bother to download invesmtent transactions anymore. It's easier to track them in excel. At least I can download option quotes in excel. Forget it in quicken.

2) Downloading credit card / bank transactions has become more cumbersome with each new version of quicken. It's almost to the point where it just isn't worth it anymore. A major issue for me is an almost complete inability of quicken to correctly match downloaded transactions. Even though I have no transactions that need to be matched, quicken just arbitrarily (seems that way anyway) picks old transactions to match newly downloaded transactions to. You can't turn off automatic transaction matching (this would be a big improvement in my opinion). You have to manually unmatch each downloaded transaction before you can accept it. Years ago this was one of the best features of quicken. Now it's one of the most frustrating.

You can't download transaction from some banks until after their monthly closing date. What use it that? If I only want to see transactions once a month I can just look at the monthly statement!

3) Copying old transactions from previous versions of quicken to the new version is a lot more cumbersome than it needs to be. You can do it if you know the secret codes to add to the exported data files for the account types quicken doesn't want you to be able to import, but why should that be necessary?

4) "Renaming rules" seem to use the same corrupt logic as the download matching. I can't imagine why anyone would want to abuse themselves by using this "capability". At least you can turn this worthless feature off. Wish I could turn off transaction matching as well.

Positives:
1) The annoying quicken starup chime doesn't seem to be as obnoxiously loud as the previous version.
2) 2011 seems snappier and more responsive than the previous version.
3) Wish there were more, but that's all I've got.


It was bad enough when Quicken simply littered your desktop with icons linking to Quicken Loans, Free Credit Reports (which are never free) and a sundry of other financial pay-to-play products. Now they've taken things to a whole new level with ads literally BUILT INTO the GUI (Graphic User Interface: the 'skin' with which you engage with the program). An example: in the new 'refinance calculator' there is a large banner ad for CHASE BANK. The refinance calculator itself is poor and majorly inferior to free ones available online, but more on that later. I don't expect to pay upwards of $50.00 for a piece of software that contains banner ads! That is simply unacceptable. In freeware, I understand it, but not in something I paid full retail for!

Adding insult to injury, INTUIT has actually removed one of the best features of previous Quicken releases, the CASH FLOW monthly chart. They've replaced it with a projected balances chart which is ugly, harder to read, and doesn't convey nearly as much information as the previous version. A line chart is inferior for the purpose, and INTUIT hasn't even managed to make the data points (low and high balance points along the chart) display the actual balance when you mouse over them. This is a miserably bad design--they've managed to take a very useful tool and turn it into garbage.

The supposed new features are junk. The refinance calculator is extremely simplistic compared to far better online versions (check out Equitrend Financial Calculators if you're looking for sophisticated, free calculators). It doesn't allow the user to enter current mortgage interest rate or PMI, and instead makes you enter the total payment and then the "impound / escrow amount." If you have your mortgage set-up to be tracked in Quicken, the tool cannot incorporate that data into your analysis. You must manually enter everything. The tool also does not take into account the tax implications of your refinance. Overall it is a tacked on, basic calculator that is nearly useless.

The obligatory re-skin of the program (which INTUIT trots out each year rather than making substantial or meaningful changes) is adequate, but unnecessary. Every year they tweak fonts, colors, and layout, and design elements. This year is no exception. None of the changes make the program more efficient for the end user. I don't have a problem with utilitarian designs, as long as the underlying software is substantial. INTUIT seems to leverage much of their development budget into GUI tweaks, while doing little to improve the software itself.

Another major issue is that INTUIT cannot manage to keep their data file consistent from year to year. 2011 is no exception and required me to convert my 2010 data file. Admittedly this was much more painless than the massive difficulty many experienced with upgrading from 2008 or 2009 to 2010. I wish that the developers at INTUIT would make a forwards compatible data file type and just stick with it.

SUMMARY:

PROS:

1) Potentially better GUI (depending on your preferences)

CONS:

1) Ads built into the GUI itself

2) Removal of a significant feature (cash flow and balance chart)

3) No substantial improvements to the underlying programs

4) Added 'features' are poor quality, even when compared with free alternatives

5) Requires yet another data-file conversion

6) Expensive! Especially considering the ads built into the program

FINAL THOUGHTS:

What am I getting for my money here? If you love this version of Quicken, can you kindly explain to me why it is worth upgrading? I have yet to find a single compelling reason. Am I missing something or did I just flush my money down the toilet?

Quicken Deluxe 2011 gives you money management and budgeting tools to help you watch your spending and increase your savings.

Set Personal Finance Goals and Save More

Quicken Deluxe 2011 Accounts
View all your accounts in one place.
Quicken Deluxe 2011 Auto-categorization
See exactly where your money's going with auto-categorization.
Quicken Deluxe 2011 Budgets
Create--and stay--on budget.
Quicken Deluxe 2011 Day-to-day
Stay on top of your day-to-day finances.
Quicken Deluxe 2011 Bills
Never miss a bill.
Improved--View All Your Accounts in One Place
Organizes your finances by bringing your online accounts together--including checking, savings, credit cards, loans, investment and retirement accounts. Avoid the hassle of going to multiple websites. Now you can see it all in one place with just one password. Quicken now automatically downloads your transactions from over 12,000 banks, brokerages and other financial institutions--including PayPal.
Getting Started Is a Breeze
It's simpler than ever to put Quicken to work for you--so you can reach your personal finance goals faster. With the new Guided Setup, you just answer a few simple questions; we'll show you how Quicken works, and what to do next. You'll see your total financial picture come into focus even sooner than you expect.
Create--and Stay--on Budget
We make it easy to get on--and stay on--a budget. Quicken automatically sets up budget goals based on your historical spending. You can easily customize your plan, and Quicken then tracks your progress.
Save for the Things Most Important to You
Quicken Deluxe can also help you create customized plans to reduce/eliminate debt--and to save for a house, college, retirement or large purchase.
Never Miss a Bill
See what bills have already been paid, what's coming up, and if you have enough left in your accounts to cover them--all in one convenient place. Set reminders to pay bills on time and instantly check the status of past bills so you can avoid those pesky late fees!
Easily Uncover Any Unusual Account Activity
We've made it easier to review your transactions, so you can quickly spot anything that looks inaccurate or out of place. If a transaction requires follow-up, you can flag it with a reminder.
Simplify Taxes With TurboTax
Quicken Deluxe pairs perfectly with TurboTax to save you time. Easily export your data directly to TurboTax for fast and accurate tax preparation.
100% Satisfaction Guarantee
If you're not 100% satisfied, return your Quicken Deluxe 2011 personal finance software with your dated receipt within 60 days of purchase for a refund of the purchase price (return shipping and handling charges not included).
Get Tips From Other Quicken Users
With Quicken Live Community, you can get help and advice from other Quicken users without ever leaving Quicken. If you have a question about something specific you're trying to do, just look to Live Community on the right of the Quicken screen for the answer.
Enjoy Free Support When You Buy, Install or Upgrade Quicken
If you need help purchasing, installing or upgrading your new Quicken personal finance software, free phone support is available. For more information, visit our Help & Support site.
Easily Import From Microsoft Money
If you've been using Microsoft Money personal finance software, we can help you transfer your valuable financial information to Quicken. With our easy-to-use Data Converter tool, you'll be up-and-running with Quicken in practically no time.

What's New in Quicken 2011

Improved--See Exactly Where Your Money's Going With Auto Categorization!
Automatically categorizes more of your expenses with greater accuracy so you don't have to manually enter or edit them.
New--Stay on Top of Your Day to Day Finances
Get a better picture of what you have coming in, going out, and most importantly, what's left over to spend or save with our completely redesigned cash flow graph. See how much money you have left after upcoming bills and income.
Improved--Find the Tools You Need, Faster
The most commonly used features have moved front and center, making them easy to find.
Improved--Quicken Updates Faster Than Ever
When it comes to your money, time is precious: Quicken updates your transactions using a speedier account download process.
Improved--Customize Your Register to Fit Your Needs
The new Quicken layout lets you see your information exactly how you'd like: easily resize, sort and hide columns.

Product Description

Set goals and save more. Organizes all your accounts in one place. Automatically categorizes expenses so you can see where you’re spending and where to save. Helps you create a budget and tracks your progress against it. Alerts you to upcoming bills.

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